Important note on online appointment booking
I use the Lemniscus online appointment booking service. This is a service of pgt technology scouting GmbH, Ruschgraben 51, 76139 Karlsruhe, Germany. With Lemniscus online appointment scheduling you can book an appointment in my practice online.back to online booking
When using the Lemniscus online appointment system, various data are processed. The scope of data processing depends on the information you provide. In particular, the following personal data are subject to processing:
Personal data: First name, last name, gender, date of birth, e-mail address, telephone number, address, information in input text fields, Selected service, Appointment request, IP addresses, device/hardware information.
After entering your data in the request form, you must request and enter a personal code for verification. This will be automatically sent to the email address you provided. The code can also be used for future appointment bookings. You can then select the desired service and search for a suitable time slot on the following page. After you have selected an appointment, confirm the reservation by clicking the "Book" button. You have the option to provide me with additional information in the text field.
Please do not leave any health-related information here. No content will be exchanged through this service that requires a high level of protection or is strictly confidential, such as information about your health.
All content is transmitted in encrypted form.
There is no processing of personal data in a third country. I have concluded an order processing contract with the provider of the online appointment service, which complies with the requirements of Art. 28 DSGVO. Personal data processed in connection with the online appointment system will not be disclosed to third parties. The provider as well as any subcontractors necessarily receive knowledge of the processed data, insofar as this is required or provided for in the context of the order processing contract or any contractual relationships with subcontractors.
I process and store your personal data as long as it is necessary for the fulfillment of my contractual and legal obligations. If the storage of personal data is no longer necessary for the fulfillment of these obligations, they will be deleted, unless there are legal obligations to retain data, such as commercial or tax retention obligations under the Tax Code, Commercial Code (6 or 10 years). According to Section 630 f (3) of the German Civil Code, the retention period for the patient file is 10 years after completion of the treatment, unless other retention periods exist according to other regulations.
In the event of processing based on consent, we process the data until the time of revocation of your consent.
The legal basis for the described data processing is Art. 6 para. 1 p. 1 lit. b DSGVO. The processing is necessary for the implementation of pre-contractual measures, which are carried out at your request.
Further information (in German only) on data processing by the provider can be found in the data protection information, available at: